The Water Heater Man
The Water Heater Man is committed to protecting the privacy of individuals who access and browse our Website, www.callwaterheaterman.com. By continuing to use our Website, you acknowledge your acceptance of the practices described in this Privacy Policy. If you do not agree to any aspect of this policy, we advise you to stop using the site.
Definitions
- “Non-Personal Information” (NPI): This refers to data collected that does not directly identify an individual, such as browser type, pages visited, time spent on site, or operating system.
- “Personally Identifiable Information” (PII): Refers to information that identifies you personally, such as your name, email, phone number, or address, particularly when submitted via forms or quote requests.
Our Commitment to Your Privacy
The Water Heater Man is fully dedicated to maintaining your trust and protecting the information you share with us. This Privacy Policy outlines our approach to data collection, usage, and protection. We only share your personal information when necessary to operate our Website or fulfill a request you've made.
Information We Collect
When you interact with our Website, such as filling out a form, you may be asked to provide PII, including your name, phone number, email address, and service-related information. This helps us respond quickly and appropriately to your needs. We may also collect NPIs like your IP address or browsing behavior, which we use to improve the overall experience of our Website.
Cookies
Our Website uses cookies to provide a more efficient and personalized experience. These cookies help remember your preferences, optimize speed, and analyze general usage patterns. By using our site, you consent to this cookie usage. You may disable cookies in your browser settings, but some features may not function properly if disabled.
Website Analytics
We use web analytics tools such as Google Analytics to understand user behavior and website performance. These tools collect anonymous statistics such as page visits, traffic sources, and session duration. No personal information is stored through analytics.
How Information is Used
The information collected is primarily used to respond to customer inquiries, deliver requested services, and maintain internal records. We also use this data to improve Website usability and ensure efficient communications. We do not sell or misuse your personal information for marketing that you didn’t request.
Information Sharing and Disclosure
We do not rent or sell your information to any outside parties. Your data is only shared with trusted service partners who help us operate the Website or assist with communications. These third parties are required to maintain strict confidentiality. We may also release your data to comply with legal obligations when necessary.
Your Choices
You may request to review, modify, or remove your personal data at any time. If you wish to opt out of receiving communication from us, you can notify us and we will take action accordingly. We believe in giving users full control over how their data is used.
Data Security
We employ industry-standard physical and electronic safeguards to protect your data from unauthorized access, alteration, or loss. While absolute security is not guaranteed for any online system, we are proactive in securing all collected data.
Third-Party Links
Some pages on our Website may include links to third-party sites for your convenience. These external sites operate under their own privacy policies, and we recommend reviewing them separately. We are not responsible for the content or practices of other websites.
Children’s Privacy
This Website is not intended for children under 18 years of age. We do not knowingly gather personal information from minors. If such data is discovered, it will be promptly removed.
Policy Updates
The Water Heater Man may occasionally update this Privacy Policy to reflect changes in our data practices or legal requirements. Revisions will be posted here with a new "Last Updated" date. Users are encouraged to check this page periodically for the latest version.